REFUNDS AND RETURNS
Our return policy is in a privileged position on our site and is also sent to the order confirmation email to be read. We will not accept any type of dispute for the lack of viewing. Most of the return takes place because the description of the articles did not read and the measures of our garments with their own have not compared. So we invite you to do it before buying. Policy rendered: if for any reason the customer is not satisfied with his purchase, the items can be returned for change, coupon or refund* within 14 days from the date of receipt of the goods. Instructions for the return: before making the return you must be authorized by Vintage Beatbox. To request the return authorization, the customer must send an email to email@example.com or to the WhatsApp chat within 14 days of receiving the goods, containing the customer's name and surname and the order number. Once the Beatbox Vintage request is received, it will send the customer an email containing the return instructions. The shipment concerning the return is borne by the customer. Unauthorized shipments will be rejected. - The return of the garments must take place at our office within 10 days of the written authorization to the customer by the return department. - For extra countries any expenditure or import fee is the customer's responsibility. The customer can choose three types of compensation: size change: it is possible to change for a different size of the same article, if available. Coupon: you can receive a discount code for the entire amount spent by the customer; The discount code can be used without expiry limits. 3. Reimbursement*: the refunds will be tried as soon as the reception, verification and acceptance of the article made. The reimbursement amounts will be made with the same payment method used by the customer within 14 days. The figure paid for shipping is not refundable. Terms and conditions for the return, the garments must not have been worn, washed or altered and must not have a sign of use. The soles of the footwear must be in perfect condition and do not present signs of any kind. Each garment must be returned including all original labels, packs and accessories, received together with the order. Beatbox Vintage reserves the right to request photographic evidence before authorizing rendered for defective goods. For all aspects not specifically expressed, the European legislation for distance trade is faithful. The time required for reimbursement depends on the payment method: payment by credit / debt card The time needed to view the refund depends on the card company. Keep in mind that the date of currency for the reimbursement is the same as the payment: you will not be charged banking interests. Paypal is the refund will be made on your PayPal account and will be immediately visible. The time needed to view the reimbursement on the credit card from the PayPal account depends on the card company. If the purchase is a gift, the reimbursement will be made to the person who made the payment. Payment by bank transfer The time necessary for the refund is normally 2-4 days and depends on the bank.